1. General
    Welcome to Qalamon! These Terms and Conditions (T&C) govern the use of
    our services. By using our services, you agree to these terms.
  2. Our Services
    Weprovide the following services:
    2.1 University Applications & Visa Process
    Support with university applications and all aspects of the visa process:
    ● Assistance in creating CVs and motivation letters
    ● Support with document certifications in Germany
    ● Guidance in opening a blocked account
    ● Assistance with all necessary steps for the visa process
    2.2 Administrative Assistance
    Making administrative processes easier:
    ● Accompanying you to administrative offices (e.g., registration at the residents’ office)
    ● Helping you open a bank account
    ● Assisting with health insurance registration
    2.3 Housing Search & Orientation
    ● Assistance in finding housing
    ● Arranging viewing appointments
    ● Orientation tours to important places in your new city
    2.4 Career Counseling & Mentoring
    ● Helpin finding internships or part-time jobs
    ● Support in creating professional application documents
    ● Accessto a mentoring program with experienced professionals
    2.5 Interpretation & Translation Services
    ● Support in important conversations and appointments (e.g., administrative offices,
    doctor visits)
    ● Translation of important documents (Note: translations are not certified by
    state-approved translators)
    ● Support in Arabic, English, Turkish, Kurdish, Bulgarian, Ukrainian, and Russian
  3. Disclaimer
  4. Service Success: We cannot guarantee the success of university applications, visa
    processes, or other administrative requests, as these depend on third parties (e.g.,
    authorities, universities).
  5. Translations: Our translations are not officially certified and may not be suitable for
    official purposes.
  6. Housing Search: We are not liable for the availability of housing or contract
    agreements with landlords.
  7. Prices and Payment Terms
    ● Theprices for our services are agreed upon individually.
    ● Payments must be made within the agreed timeframe. Refunds are only possible
    after prior consultation.
  8. Data Protection
    Weprocess your personal data in accordance with our [Privacy Policy]. Please ensure that
    you have read this before using our services.
  9. Changes to the T&C
    Wereserve the right to change these T&C at any time. Changes will be published on our
    website.
  10. Contact
    If you have any questions about our T&C, you can reach us at:
    Omar Yahay
    Gießener Straße 5
    35043 Marburg
    Deutschland
    Telefon: +49 162 1800917
    E-Mail: Qalamon@outlook.de